Businesses of all sizes in any industry need to adopt smart solutions and tools to facilitate communication between different parties; co-workers, customers, partners, and vendors. Efficient communication accounts for a big part of business success, in this digital world, any business depends on building long profitable customer relationships, and all this depends on managing your communication. Efficient means of communication make your workplace more productive and cut the costs of your operations.
Companies compete to provide businesses with innovative solutions and high-end products to help them manage their communications effectively to increase the productivity of their employees and keep customers satisfied.
On top of communication breakthroughs and technologies is VoIP technology. VoIP refers to Voice over IP, meaning transmitting voice data over the IP. VoIP phones and PBX systems are examples of VoIP applications in business. Devices built on VoIP technology to promote the mobility and agility of your business, along with cutting your communication cost.
What are VoIP Phones?
VoIP phones are pieces of hardware connected to your phone calling system using LAN and used to receive and make calls through. VoIP phones or often called IP phones are the main part of any business telephony system along with PBX, whether you plan to set up a call center to manage communication with your customers and offer exceptional customer experience.
VoIP phones can be simple software-based softphones or dedicated hardware devices that appear much like an ordinary telephone or a cordless phone.
How are VoIP Phones Different from PTSD?
VoIP phones operate using IP (Internet Protocol), meaning that it dramatically reduces costs in comparison with traditional PSTN telephones. Another key advantage of using VoIP phones is flexibility. VoIP phones offer greater flexibility and increase your employees’ productivity, which will ultimately lead to exceeding your customer expectations.
You can use traditional PSTN phones as VoIP phones with analog telephone adapters (ATA).
How Switching to VoIP Phones Would Help You?
Switching to a VoIP system is rather a wise decision to make to meet the increasing demand of customers, with businesses of all sizes starting to be fully online. VoIP phone system supports your scalability and offers a stable and reliable service.
Better Quality
VoIP phones work using your existing Internet connection, offering HD voice quality twice that of traditional, and a stable connection. Some IP phones support conference and video calls, with high resolution and some of them were built on Android OS and have access to all Google Store Applications.
Reducing Costs
This is the huge advantage of using VoIP phones over the old-fashioned PTSD, VoIP phones can adapt and cover a wide array of your business communication needs. Moreover, VoIP telephones are inexpensive to buy and offer greater compatibility with other VoIP components.
Feature-rich
VoIP phones are built with your team’s productivity in mind, they help promote stability and productivity of your workplace through some built-in features and offer greater user experience to your agents.
Learn how to increase work efficiency through an integrated call center solution!
Features Every Business Needs in IP Phones of Choice
There are many features to look for in your next VoIP phone, ranging from basic features like call forwarding to advanced call center features like call recording and business features like video conferences.
Here are some business-level VoIP phones, browse the complete list on Modn Store!
Fanvil X7 IP Phone
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7" Capacitive Touch Screen Support Up to 127 DSS Programmable Keys.
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20 SIP Accounts HD Audio with Opus Built-in Bluetooth.
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Dual Gigabit Ether Port with PoE 1 USB Port.
Fanvil X7A IP Phone (without camera)
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Android 9 Phone with 7' Capacitive Touch Screen with 127 DSS Keys.
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20 SIP Accounts HD Audio with Opus Built-in Bluetooth WiFi.
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Dual Gigabit Ether Port, 1 PoE with 1 USB Port.
Fanvil X210 High-end Enterprise IP Phone
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4.3" Main Color Display 2×3.5" Side Displays for DSS.
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106 DSS Keys (32 physical) HD Audio Built-in Bluetooth.
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20 SIP lines Dual Gigabit, PoE SIP DoorPhone Integration.
Grandstream GRP2612 IP Carrier-grade Phone
Grandstream GRP2612 IP provides all essential features for SMEs.
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Supports 2 SIP accounts and 4 multipurpose line keys
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Built-in dual-band Wi-Fi support
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Swappable faceplate to allow for easy logo customization
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HD audio supporting all major codecs, including wideband codecs G.722 and Opus
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Up to 16 digital BLF Keys
Read this article for the information you need to know about setting up a call center system!
Grandstream GRP2613 Carrier-grade IP Phone
Grandstream GRP2613 IP Phone supports 3 SIP accounts and 6 key lines, offering business features to cover your needs
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Supports up to 3 SIP accounts and 6 multi-purpose line keys
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Dual switched auto-sensing 10/100/1000Mbps Gigabit Ethernet ports with integrated PoE
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Up to 24 digital BLF keys
Grandstream GRP2615 Carrier-grade IP Phone
Grandstream GRP2615 IP phone from Grandstream with 5 SIP accounts
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10-line keys with up to 5 SIP accounts
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HD audio, handset, and speakerphone with support for wideband audio
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40 built-in digital BLF keys; available extension module offers 40 BLF/speed-dial keys per module
Top IP Phone Providers in the KSA
There are many options to choose from, each offers a different combination of specs, features, and more. Other factors like build quality, and compatibility with other PBX systems and devices.
In the telecommunication business, Fanvil provides businesses with smart solutions and high-end products to help them create the best experience for their customers. Fanvil X series IP phones are a leap forward in terms of design and features. With premium materials and elegant design to give your employee the best work experience.
Modn is an authorized distributor for Fanvil in the KSA, you can browse different categories of VoIP products from IP phones to intercoms and headsets.
Grandstream is another big player in the KSA, based in Boston and helping SMEs all over the world, helping businesses be more productive and increasing collaboration among team members with budget-friendly IP phones and PBX systems that serve a wide variety of businesses in different verticals.
Conclusion
Efficient means of communication make your workplace more productive and cut the costs of your operations. VoIP technology helps businesses manage their communications effectively to increase the productivity of their employees and keep customers satisfied. VoIP phones have many advantages over analoge phones in terms of quality, support, scalability and more importantly costs.