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An IP PBX system provides a modern, flexible, and cost-effective solution for business communications using IP technology for voice and multimedia.
A call center system integrates with CRM, allowing representatives to access customer details for more effective support.
This feature allows call holding, distribution, and voicemail redirection, plus advertising offers on hold.
A call recording system captures all incoming and outgoing calls, providing detailed reports and insights to enhance service quality.
IVR is a Flexible auto-response tree that will assist your customers in reaching the needed information effectively in multiple languages
A call center system tracks answered and unanswered calls, duration, wait times, and monitors call quality
A cloud-based call center system receives calls online from any device, significantly reducing installation and maintenance costs
Easy to maintain and adjust
Intelligent IVR menus
Support call conference
Support LinkUs application
IP PBX system solutions meet your communication needs within a management system designed to streamline operations and organize internal communication among employees."
IP phones make and receive phone calls over the internet, with the ability to integrate with CRM databases, voicemail services, video calls, visual meetings, real-time reports, performance analytics, and more.
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Modn offers specialized training in unified communications and network installations.