The communication landscape is constantly evolving due to technological advancements. Companies rely on multiple channels for communication, ranging from text messages and calls to video conferences.
Your office may have several departments and employees, and having an effective communication system can significantly improve productivity and collaboration within your teams.
Managing incoming and outgoing communications across multiple channels can be complex and costly. However, you can integrate all these methods into one system, increasing efficiency with Yeastar's VoIP PBX systems, designed to meet the needs of businesses across various industries.
Yeastar offers Unified Communications (UC) solutions, helping you stay connected and foster collaboration through a range of easy-to-use and cost-effective tools.
PBX (Private Branch Exchange) systems are internal communication networks used to manage incoming and outgoing calls. They are connected to your company’s phone system and automatically route calls to the appropriate extensions.
VoIP-based PBX systems provide several advantages over traditional landline systems, primarily due to the use of VoIP technology for communication.
Yeastar is a global leader in PBX systems, trusted by over 200,000 customers in 100 countries.
Yeastar’s VoIP PBX systems aim to unify your employees in the office, on the go, and working remotely, creating a seamless digital workspace with consistent communication experiences.
These systems also enable easy integration with IP phones, hotel phones, SIP paging systems, door phones, and other SIP-compliant devices.
Call forwarding is a core feature that allows you to route incoming calls to designated destinations based on specific conditions. This is particularly useful for businesses that need to set up multiple rules for call forwarding in different scenarios.
For example, if an employee is busy, you can set up voicemail, or if there is no answer, the call can be forwarded to mobile phones.
Call recording is a critical feature available in all Yeastar VoIP PBX systems, offering benefits like training sales teams on handling various situations.
Modern organizations use IVR systems to customize voice responses and menu options, ensuring that incoming calls are directed to the right person or department. For example, callers can press "1" to reach sales or "2" to reach support.
Yeastar VoIP PBX systems are compatible with the free Linkus app, which provides unified communication capabilities.
The Linkus app allows you to manage business calls from your mobile phone or computer, enhancing collaboration through features like conferences, presence, group chat, and CRM integration, all while supporting remote work and providing a seamless business communication experience.
Yeastar VoIP PBX systems allow employees to receive voicemail audio files as email attachments, enabling them to follow up with customers and expedite responses while out of the office, preventing missed voicemails.
Additionally, remote employees can categorize, rename, delete, or forward voicemails as needed. Alternatively, they can check voicemails directly on their mobile phones or through the Linkus app.
Many companies require shared internal and external contact lists that can be accessed by all members of the organization or specific groups to streamline business tasks and organize resources.
Employees working on Yeastar VoIP PBX systems can create shared contact lists, while individual extensions can manage their personal contacts. There’s also a contact management module available through the PBX web interface.
Yeastar VoIP PBX systems seamlessly integrate with Customer Relationship Management (CRM) systems. For instance, when customers communicate via CRM, their profiles appear on the screen with data collected from both systems, allowing employees to offer personalized service.
This integration helps businesses gain deeper insights into customer interaction histories, including incoming and outgoing calls, voicemails, and recordings.
Yeastar VoIP PBX systems offer free integration with Zoho CRM.
As organizations expand beyond borders and develop a global presence, Yeastar VoIP PBX systems provide DID (Direct Inward Dialing) numbers to give your business a local presence anywhere in the world, without the need for a physical office in that location.
For example, if your company is based in Egypt and you are targeting potential customers in Saudi Arabia, you can purchase a local DID number in Saudi Arabia and route it to your PBX system in Egypt. This allows businesses to have a local presence globally.
Yeastar offers two series of PBX systems: the S series and the P series, catering to all your call center needs. It also provides a cloud-based call center solution, eliminating the need for on-site PBX systems.
The S series from Yeastar provides flexible and efficient communication through a browser-based management interface that supports remote administration, file sharing, instant messaging, CRM support, and more.
Up to 4 FXO ports
20 users
10 simultaneous calls
GSM/3G/4G support with up to 1 channel
Up to 8 FXO ports
50 users
25 simultaneous calls
GSM/3G/4G support with up to 4 channels
8 FXO ports (expandable to 16 ports)
100 users (expandable to 200 users)
30 simultaneous calls (expandable to 60 calls)
GSM/CDMA/3G/4G support with up to 6 channels
16 FXO ports (expandable to 24 ports)
300 users (expandable to 500 users)
60 simultaneous calls (expandable to 120 calls)
GSM/CDMA/3G/4G support with up to 6 channels
The P series offers a fully-featured system designed for call centers, allowing you to scale your call center workforce and enhance customer satisfaction.
Yeastar P520 PBX
Up to 4 FXO ports
20 users
10 simultaneous calls
GSM/3G/4G support with 1 channel
Up to 8 FXO ports
50 users
25 simultaneous calls
GSM/3G/4G support with up to 4 channels
Up to 8 FXO ports
100 users (expandable to 200 users)
30 simultaneous calls (expandable to 60 calls)
GSM/3G/4G support with up to 4 channels
Up to 16 FXO ports
300 users (expandable to 500 users)
60 simultaneous calls (expandable to 120 calls)
GSM/3G/4G support with up to 6 channels
Effective communication is a fundamental pillar for any company's success. With Yeastar’s VoIP PBX systems, you can enhance your organization’s communication efficiency, whether through seamless call management, improved team collaboration, or robust support for remote work. Yeastar offers integrated solutions that combine flexibility, high performance, and affordability, making it the ideal choice for businesses looking to upgrade their communication infrastructure.
Choose Yeastar today and elevate your company’s communication experience to new levels of professionalism and productivity.